3 Tips When Choosing a Document Courier Service

If you happen to come across this article, perhaps after using Google to help you find a document courier, chances are you’ve got a pretty important document you want delivered and either it is extremely urgent, or simply a document you can’t afford to risk becoming ‘lost in the post’. So, let’s have a look at your situation. 

What should you consider when choosing a document courier service? 

The first question you should ask if it is likely you will need the services of a document courier on a regular basis is can you see them becoming someone you could build a good working relationship with. If it is a large and impersonal delivery company, chances are you won’t be able to as you will just be a number, a statistic, and it will likely be difficult to get to speak to anyone who can help you with an urgent enquiry to a last-minute change of plans. 

Here at Distribusha we have spent many years cultivating long-lasting relationships with many of our clients primarily because we are a privately-run business and you will never be just a number. If you with to speak to anyone in the team, from the big boss to the company’s secretary, you will be able to speak to them. We value each and every one of our customers and aim to provide the very best in a tailor-made personal service. 

Tip One: Do you need a same-day document courier service? 

The first question to ask when needing a document delivered by a courier is when you need it delivered by. If the answer is ASAP and ideally by the end of the working day, providing the destination is reachable within a few hours, then you need a same-day document courier service. So, your first questions to ask will be about availability and ability to fulfil the brief. There are also situations where a document may also include a contract, and you require a signed copy of the contract returned immediately after signature. Our team here at Distribusha know exactly what to do and will happily wait for the contact to be signed before returning back to your office. 

Do you know the difference between a 24-hour document delivery service, and same-day document delivery service? 

Thos is a bit of a trick question as, in reality, they are identical. A period of day lasts for 24 hours, whether that day begins at 9 a.m. or 9 p.m. Where the confusion comes in is the ‘assumption; that ‘same day’ also means ‘on the same day’ which it doesn’t. If you think about it, if you have arranged for a document to be delivered 100 miles away and it is being picked up at 9 a.m. then of course you are right to assume the letter will be delivered on the same day. Here at Distribusha, we work on an ASAP basis, so if we collect a document for same day document delivery ay 9 a.m. we will aim to have it delivered 100 miles away within two to three hours. We don’t collect the document, return to the depot and then send it out again towards the end of the day. However, ask for a same-day document delivery when the document won’t be ready until 5 p.m. that day, and delivery is on the other side of the country, 300 miles away, unless specifically requested (e.g., the recipient is there and waiting to receive the document) we would hope you would be happy with the document being delivered the next day before 5 p.m. As a document courier, we look to be as flexible and as accommodating as possible, so with any document delivery, we will make sure we are crystal clear what the instructions are with regard to who the document is to be delivered to, and also when the document needs to be delivered by. 

Tip Two: Courier services and security 

While it is always prudent to check on the level of insurance offered by your document courier, it is also important to ask what will happen to your document once collected. It is always worth asking if it will be stored somewhere safe during transport and what measures will be taken to ensure it is delivered to the right person. You provide the instructions, and we will follow them to the letter. 

Tip Three: Prices and reviews for document courier services 

One of the greatest advantages of being a private company is not just that we can offer a personal service, but we don’t have the operational overheads that major companies have to deal with. The result? We can be very competitive on price, even when offering that tailored personal service. In addition, we don’t leave feedback and reviews up to chance. We value excellent client feedback and because every member of our team is a ‘team player’ we all strive to ensure that we never give anyone cause for complaint. You can check out or reviews if you don’t believe us! 

Got any questions? Call us: 01923 828460 – it costs nothing to talk – or   

Email us: info@distribusha.co.uk and we’ll get straight back to you.  

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