5 Essential Tips for Customers to Ensure Smooth Same Day Deliveries

Courier companies provide an invaluable service that can save you many thousands of pounds every year through not having to employ your own delivery drivers or invest in expensive vans. This can allow you to invest your money in growing the business, not just surviving! However, it is important to ensure you use a trusted courier, especially if you are looking for a same day courier. Why? Because your business will likely depend on their efficiency, reliability and honesty. After all, in reality, the courier you choose will also be acting as an official representative of your company. 

It’s essential to ensure that goods are delivered to the correct location by or at the agreed time, arrive in perfect condition, and, if agreed, they will be installed if they are regular parts for a machine. If your same day courier meets your expectations, your customer is more likely to have confidence in your business as a whole. However, even if your products are of the highest quality and competitively priced, late or unreliable deliveries can cost you customers. Your courier service can either help maintain your business or damage its reputation. 

Of course, it is best not to leave everything up to the company providing the same day courier service and so we have compiled a list of the top five tips to ensure your goods are delivered on time, and which you can read below. 

Top five essential tips for you to ensure smooth same day courier deliveries 

• Provide accurate and complete delivery details – Your same day delivery courier is not telepathic and unless at the point of delivery it becomes abundantly clear they have been given the wrong address, the address you give them for the delivery is the one they will deliver to. Therefore, it is critical you double check the delivery address and any additional delivery details that are relevant, including any special delivery instructions, such as “Deliver specifically to Reception Desk”. Make sure you also double check the date for delivery and time, if any, for delivery.
• Schedule Your same day delivery pick-up early for faster service – This applies both in terms of booking your same-day courier delivery as well as the time of day you want the products picked up. The earlier the goods are collected, the earlier they can be delivered, and if they are being delivered to your customer, the sooner they receive them, the happier they will be. Similarly, the earlier you book the same day delivery, the more likely we will be able to offer you an early morning collection slot, unless otherwise requested for later.
• Prepare your package for safe and fast transport and delivery – If the same day courier delivery service is to one of your customers, as opposed to us collecting products for you, then ensure the goods are wrapped and packaged correctly. Here we need to tell you that unlike parcel couriers and the Post Office, your packages do not get tossed or thrown around but are all carefully handled, as though the contents were fragile, even if not labelled so, and carefully loaded and secured for transport.
• Keep the recipient up to date regarding the same day courier service UK – Good customer service comes from keeping your customer up to date with the delivery. While we do not as yet provide a tracking service, we recommend you let your customer know when their goods have been collected from us and an estimated time of delivery.
• After sales service – You will be notified by us when the goods have been delivered to your customer. It is often a good idea to call them an hour or so afterwards just to confirm they have received their delivery and that everything is okay.

Following these five same day deliver service tips will guarantee you a seamless delivery and a happy customer 

At Distribusha, we don’t just deliver goods and equipment—we also deliver peace of mind. As a family-run business that has grown exponentially over the years, we have maintained what sets us apart from larger national same day courier companies: personal service. By following the above tips, you can help us continue providing the premium service we pride ourselves on. 

Why Choose Distribusha for Your Same Day Courier Services in the UK? 

If you haven’t used our services before, we hope that once you do, you will immediately understand why we are the perfect choice for all your courier needs. 

All our staff members are highly experienced, professional, and 100% reliable. They go above and beyond to ensure unbeatable service for you and your customers. We always strive to remain competitive on price without compromising service quality. Even if your plans change at the last minute, we will do everything in our power to accommodate your needs and ensure your delivery goes smoothly. 

Got any question? Call us: 01923 828460 – it costs nothing to talk – or Email us: info@distribusha.co.uk and we’ll get straight back to you. 

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