A same-day courier service provides urgent, time-critical deliveries that are picked up and delivered on the same day. Unlike standard parcel or freight services, same-day couriers offer direct, dedicated transport, meaning your goods are not delayed by being one of multiple stops or having to be delivered to additional sorting hubs. This is ideal for businesses needing fast, reliable, and seamless delivery solutions. Same-day services basically refer to delivering a product or package within a 24-hour period, or a 12-hour period if requested. That time period can start at any time, as we both collect and deliver products and packages at any time of the day or night, including weekends.

Same-day courier services are versatile and can handle a wide range of items, including:

· Medical Equipment & Supplies – Urgent deliveries to hospitals, clinics, and laboratories.

· Technical Equipment – Machinery, tools, or replacement parts.

· Legal & Business Documents – Secure transport of contracts, agreements, and legal paperwork.

· Retail & E-commerce Orders – Same-day fulfilment for businesses needing quick stock replenishment.

· Palletised Goods – Large or bulk deliveries that need fast transportation.

While many items can be transported, hazardous, dangerous, or restricted goods require prior approval. Let us know in advance if your consignment has any special handling requirements.

Proper pallet preparation ensures safe and smooth transportation. Follow these key steps:

1. Use a strong, undamaged pallet – Ensure it can handle the weight of your goods.

2. Stack items securely – Heavier items should be at the bottom, with lighter ones on top.

3. Wrap and secure the load – Use industrial stretch wrap and strapping to prevent movement.

4. Label clearly – Include delivery and collection details on multiple sides of the pallet.

5. Ensure accessibility – The pallet must be in an area accessible for pickup, and a forklift or loading bay should be available if needed.

Yes, same-day pallet deliveries must meet the following guidelines:

· Pallet size: up to 220cm x 140cm

· Maximum height: 180cm (including pallet)

· Maximum weight per pallet: 1,000kg or 400kg for tail lift service

· Forklift or lift-assist required for heavy loads

If your shipment exceeds these dimensions, please contact us in advance to discuss alternative transport options.

Yes! While major cities have the fastest response times, Distribusha delivers nationwide, including rural areas. However, delivery times may vary depending on distance and accessibility. Let us know your location, and we’ll confirm the fastest available courier delivery service.

Yes, we offer weekend and holiday same-day deliveries, but availability depends on demand and location. Additional charges may apply for out-of-hours or holiday services. If you need a delivery on a non-business day, we recommend booking in advance to secure availability.

Yes, Distribusha provides insurance coverage of up to £10,000 per consignment. If your items exceed this value, additional insurance can be arranged. Our insurance covers loss and damage during transit, but does not extend to indirect or consequential losses (e.g., business disruption).

Yes, but cancellation fees may apply, depending on how far along the process is. If the driver has already been dispatched or is en route, you may be charged a percentage of the full delivery fee (See Terms & Conditions). Contact us as soon as possible if you need to cancel or amend any booking.